Terms of service
Overview
Welcome to OJM Global.
Throughout this website, the terms “OJM Global”, “we”, “us”, and “our” refer to OJM Global and its services.
By accessing our website, purchasing products, or using any part of our services, you agree to be bound by these Terms of Service, including all policies referenced within them.
OJM Global operates an ecommerce and logistics platform that enables customers in Nigeria to access authentic products sourced through trusted US supplier and fulfillment networks, alongside OJM-managed oven-dried protein products developed using quality Nigerian-sourced ingredients through a coordinated sourcing, production, and fulfillment system.
Our store is powered by Shopify, which helps us provide ecommerce and payment services.
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility & Account Responsibility
By using our services, you confirm that:
A. You are at least 18 years old or legally authorized to use our services
B. All information you provide is accurate and complete
C. You are responsible for maintaining the confidentiality of your account and login details
D. You accept responsibility for all activities carried out under your account
We reserve the right to suspend or terminate accounts containing false, misleading, fraudulent, or unauthorized information, subject to applicable law.
2. Products & Availability
We make every effort to display product information, descriptions, pricing, and images accurately. However:
A. Product colors and appearance may vary depending on your device screen
B. Packaging, labeling, or manufacturer details may occasionally change due to supplier or manufacturer updates
C. Some products may become unavailable at any time
We reserve the right to:
A. Limit product quantities
B. Discontinue products
C. Reject orders where necessary
D. Update product information without prior notice, subject to applicable law
3. Product Origin, Sourcing & Manufacturing Disclosure
OJM Global operates Shop America by sourcing products through trusted US-based vendors, distributors, fulfillment partners, and supplier networks.
Many products available through Shop America are supplied, warehoused, consolidated, processed, or distributed through the United States, even where the original manufacturing country may differ.
As part of modern global commerce, products sold through US suppliers may be manufactured or assembled in various international regions including, but not limited to, China, Vietnam, India, Taiwan, Mexico, South Korea, Europe, and other international manufacturing regions.
OJM Global does not guarantee that all products listed on the platform are manufactured exclusively within the United States unless expressly stated on the product page.
Product origin, manufacturer details, specifications, certifications, and country-of-origin information are based on information provided by suppliers, manufacturers, distributors, and fulfillment partners, subject to applicable disclosure requirements.
Customers acknowledge that:
A. Products may be manufactured internationally while being sourced, supplied, processed, warehoused, consolidated, or distributed through trusted US-based supplier and fulfillment networks.
B. Products sold through Shop America are generally processed and shipped through US-based supplier, warehouse, or fulfillment networks, even where the original manufacturing country differs.
C. Fulfillment, consolidation, or shipment processing may occur through different approved supplier or warehouse facilities within the supplier network.
D. Packaging, branding, labeling, inserts, or country-of-origin markings may vary depending on supplier arrangements, manufacturing batches, or product updates.
E. Product images displayed on the platform are provided to represent the products and may occasionally differ slightly from the final packaging, labeling, presentation, or manufacturer updates received by the customer.
OJM Global remains committed to responsible sourcing, product quality, accurate product information, and reliable fulfillment across both marketplaces.
Oven-Dried Protein Market
The Oven-Dried Protein Market is OJM Global's dedicated marketplace for premium oven-dried protein products developed around OJM's product specifications, quality standards, and customer expectations.
Our products are made using Nigerian-sourced proteins obtained through trusted farmers and suppliers and are prepared, packaged, and presented according to our product requirements.
OJM Global oversees the product identity, specifications, pricing, presentation, and customer-facing experience of the Oven-Dried Protein Market. Production and related operational activities may be carried out through OJM's own operations or approved production partners.
Product descriptions, ingredient information, packaging, storage instructions, and other relevant details will be provided where applicable. Customers should review the information displayed on individual product pages before placing an order.
OJM Global remains committed to responsible sourcing, product quality, accurate product information, and reliable fulfillment across both marketplaces.
4. Orders & Acceptance
Placing an order on OJM Global does not automatically guarantee acceptance of the order.
Orders are subject to:
A. Successful payment verification
B. Stock or production availability confirmation
C. Internal review and processing
We reserve the right to:
A. Cancel or decline orders where reasonably necessary
B. Limit quantities purchased
C. Request additional verification where necessary
OJM Global also reserves the right to cancel, refuse, or correct orders affected by pricing errors, technical issues, incorrect product information, system malfunctions, inventory inconsistencies, or supplier pricing changes, subject to applicable law and any refund obligations.
Customers are advised to review their orders carefully before submission.
OJM Global reserves the right to refuse service, suspend transactions, restrict accounts, or cancel orders where fraudulent, suspicious, abusive, exploitative, or high-risk activities are detected, subject to applicable law.
5. Pricing, Payments & Billing
All prices displayed on our platform are subject to change without prior notice. Price changes do not ordinarily affect orders already accepted and confirmed, except where correction or cancellation is permitted by applicable law or these Terms.
Prices may not include:
A. Shipping fees, where applicable
B. Customs duties
C. Taxes
D. Handling charges
E. Import-related charges where applicable
Customers agree to provide accurate billing and payment information for all purchases.
Fraudulent transactions, chargeback abuse, or unauthorized payment activity may result in order cancellation, account restriction, or further action where necessary.
6. Shipping & Delivery
OJM Global works with international suppliers, warehouse partners, freight providers, production partners, and third-party logistics companies to fulfill orders across its marketplaces.
Shop America orders are fulfilled through the applicable international sourcing, warehouse, shipping, and delivery arrangements.
Oven-Dried Protein Market orders are fulfilled through OJM's coordinated local sourcing, production, inventory, order management, and delivery operations.
Estimated delivery timelines are provided for guidance only and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays beyond our reasonable control, including those caused by:
A. Customs processing
B. Shipping carriers
C. Weather conditions
D. Supplier or production delays
E. Government restrictions
F. Unforeseen operational disruptions
OJM Global will make reasonable efforts to assist customers with shipment-related issues where applicable. Nothing in these Terms excludes responsibilities that cannot legally be excluded.
Customers are responsible for ensuring that products ordered comply with applicable local laws, regulations, and import restrictions within their jurisdiction.
OJM Global shall not be responsible for additional charges, delays, seizures, rejections, confiscations, fines, or losses arising from prohibited, restricted, regulated, or non-compliant items under applicable import, customs, or regulatory laws, except where responsibility arises under applicable law.
7. Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our Return & Refund Policy available on our website.
Customers must contact:
before attempting any return.
Customers should obtain return authorization and instructions before returning an item, except where applicable law provides otherwise.
Food products within the Oven-Dried Protein Market are subject to specific return conditions because of their nature and food safety requirements. Customers should consult our Return & Refund Policy for details.
Nothing in this section limits any mandatory consumer rights or remedies available under applicable law.
8. Intellectual Property
All website content including:
A. Logos
B. Branding
C. Product listings
D. Graphics
E. Images
F. Text
G. Videos
H. Website design
belongs to OJM Global or its respective licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission from the relevant rights holder.
Product names, trademarks, images, and other materials belonging to third-party manufacturers or suppliers remain the property of their respective owners.
9. Third-Party Services & Links
Our website may contain links, tools, integrations, or services provided by third parties.
These may include:
A. Third-party websites
B. Supplier and production partners
C. External tools
D. Payment gateways
E. Shipping and delivery providers
Third-party services may operate under their own terms, conditions, and privacy policies.
OJM Global is not responsible for independent third-party operations beyond the responsibilities imposed on us by applicable law. Where a third-party service is involved in fulfilling an order, we will make reasonable efforts to assist customers with relevant issues.
10. Customer Conduct
You agree not to:
A. Use the platform unlawfully
B. Provide false information
C. Engage in fraud or abuse
D. Attempt unauthorized access
E. Interfere with platform security
F. Distribute malicious software
G. Misuse our services or systems
Violation of these terms may result in account suspension, cancellation of orders, or legal action where necessary and lawful.
11. Limitation of Liability
To the fullest extent permitted by applicable law, OJM Global shall not be liable for losses that are indirect or consequential and that could not reasonably have been anticipated, including certain losses relating to:
A. Business interruption
B. Lost profits
C. Shipping delays beyond our reasonable control
D. Customs delays beyond our reasonable control
E. Third-party operational issues beyond our reasonable control
F. Technical interruptions
G. Data loss caused by circumstances outside our reasonable control
H. Third-party service failures
Products and services are provided subject to the descriptions, terms, and conditions applicable to each offering.
Nothing in these Terms excludes or limits liability for fraud, deliberate misconduct, negligence where liability cannot legally be excluded, statutory consumer rights, or any other liability that cannot be limited under applicable law.
12. Privacy
Your use of our platform is also governed by our Privacy Policy.
By using our services, you acknowledge that personal information may be collected, processed, and used as described in our Privacy Policy and in accordance with applicable data protection laws.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service from time to time.
Updates will be published on this page, together with an updated effective date where appropriate. Changes will apply as permitted by applicable law.
Where required, we will provide notice or obtain consent before changes take effect.
14. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.
Nothing in these Terms removes any mandatory rights or protections available to consumers under applicable law.
15. Contact Information
For questions regarding these Terms of Service, please contact: